Q & A from THE OWNER of Freedom Property Management!

Property Manager Interview Questions

 

The property management company you hire will play a key role in the success of your property investment venture. Here are some interview questions that will help you :

Experience

• How many years have you been a property manager? 30+
• Have you had any formal training in the field? Real Estate Agent
• What systems do you have in place that allow you to do your job efficiently?Property Management Software, Accounting Teams, Bookkeeping (etc)
• What aspects of property management do you find particularly rewarding? To find the right place for my clients, and the right tenants for my owners

Availability and Communication

• What are your office hours? M-F 9-5
• What is your availability after hours? What arrangements do you have in place to handle emergencies?  Always on call , 24 hours for emergencies
• How quickly do you return phone calls? Immediately
• What types of regular communication can I expect to receive from you? Phone, Email, Face to Face meetings

Practical Skills

• How do you go about pricing rentals? Market Rent, and communication with the Owner.
• What vendors do you use for maintenance and other projects? How long have you worked with each of them? Many different vendors for there specialty of service. 5 years or more
• Do you use property management software for recording-keeping purposes? What types of records do you keep? Yes, Electronic and Paper Filing
• In your view, what are the key elements of keeping an income property turning a profit? The ultimate goal is to have a positive cash flow, and keep maintenance costs low.

Dealing With Difficult Tenants

•  When you have to deal with a disruptive tenant. What steps do you take to remedy the situation? We try to settle all disputes with a amicable solution.  We will always rely on the contractual agreement between landlord and tenant stated in the lease agreement. And last resort is always a tenant eviction
• What percentage of past tenants have you had to evict? less than 5 % over the last 30 years
• How does the evictions process work in this state? 3 day notice. Paperwork is delivered to Eviction Attorney. 5-6 weeks later sheriff lock out
• What legal services do you employ? Department of Real Estate Attorneys and Eviction Attorneys

Here at Freedom Property Management we use the hands on approach to help you get the best service possible! We are here to serve you!

If you have any questions
Call me  @  949 584 5712 or Email me  @ mel@melpeyton.com